You've got challenges. We've got answers.

As a Salesforce consultancy that really understands you, cDecisions knows exactly how to meet your objectives. Every process, milestone and user experience; we’ve been there and achieved it within your industry. It’s why we were able to develop a range of packages to accelerate the delivery of your project – so you can benefit from our experience sooner.

See a rapid return on your investment with a proven solution that will deliver measurable results for your business – and make a real difference to your customers.

 

cCOMPLAINTS
Track and handle complaints efficiently, become FCA compliant – and retain more customers.
Insurance
cCLAIMS
Register insurance claims online, and receive instant decisions back.
Insurance
cDOCS
Manage your inbound documents to generate workflow in Salesforce.
Insurance
cINSURED
Accelerate the deployment of Salesforce in your insurance company.
Insurance
cRENEWALS
Automate your renewals process, and retain more customers through Salesforce.
Insurance
PROJECT ROOM
Manage your program portfolio, by tracking projects, deliverables, risks and issues.
General
CASE TRIAGE
Matches inbound emails based on user-defined keywords.
Other
CASE ACTION PLANS
Finds the most appropriate template to apply when a case is saved.
General
COVERAGE & FREQUENCY
Accurately measure your breadth of customer penetration with structured visit targets.
General
TIMESHEETS
Provides instant tracking of employee timesheets in Salesforce.
General
RESOURCE PLANNING & FORECASTING
Manage your resources, and use a flexible user interface to input your schedule information.
General
  • cDecisions were professional, patient, competent and a pleasure to work with.

    Tricia Nolan, Not-for-profit organisation

  • I have no hesitation in recommending cDecisions as a first choice partner for a first choice platform.

    Ben Rose, Dialogue Communications

  • A top-notch salesforce partner providing a best-in-class consultancy. I would strongly recommend them for both strategy and solution design.

    Aldrin Fernandes, Johnson & Johnson

  • Once my project was complete, we immediately engaged cDecisions to work with us on another – you can’t get a better recommendation than that!

    Oliver Ayers, Legal & General

  • They had a good understanding of our needs, and we had a great working relationship.

    Layla Karimi, Allergan Pharmaceuticals

  • A true business partner who listens, but is not afraid to challenge – a winning combination.

    Pam Whelan, Denplan

  • Training and feedback was excellent, and the follow-on contacts and advice have been really good. Very professional business.

    John Allan, Aveillant

  • We would now describe cDecisions as a business partner, working with us to achieve our company-wide goals. Would recommend to anyone.

    Daisy Ophaus, Denplan

  • Highly creative, in terms of integrating with existing solutions across our business to really increase our ROI.

    Richard Bounds, Box-IT

  • We’ve worked with cDecisions on numerous occasions, and the value is outstanding.

    Tetyana Shevchenko, Flixmedia

  • Very quick response times and a professional approach.

    Chris Flack, ALONE

  • The consultancy service we received from cDecisions was excellent.

    Kim Waller, British American Information Council (BASIC)

  • Relentless effort, over and above the call of duty, to help us achieve our goals.

    Ian Summers, Communisis

  • Ability to focus on speed to market, but without compromising quality.

    Clare Baster, Denplan

  • The vote is unanimous – we are impressed with your skills in understanding our business processes.

    Line Dahle, Gard

  • The knowledge of SalesForce and our unusual business model made this implementation go through with ease.

    Colin Reid, National Accident Helpline

  • Quickly got up to speed with what we were trying to do, and identified where the most value could be added to fill in those gaps.

    Mark Ahier, Aviva

  • Seen as one of the team.

    Ken O’Reilly, Shire HGT

  • cDecisions took the time to understand our requirements in detail, so could quickly integrate our hosted document management system with SalesForce.”

    Mark Iveson, Stortext

  • An excellent service – extremely prompt, efficient and sensitive to customers' lack of technical skills.

    Vikki Hughes, Tallaght CIC

  • They compare very positively to our experience of other consultants. cDecisions do not over-promise or under-deliver.

    Eva Early, Volunteer Ireland

  • More approachable, collaborative and happy to help on the smallest of queries. A pleasure to work with.

    Holly McDermott, Williams Lea