We understand what makes you tick.

Whether you’re looking to drive sales, impress customers or streamline your IT processes, cDecisions really does understand the importance of your role. With our extensive experience of delivering innovation for sales, service and IT architecture, we’ve put ourselves in your shoes many times.

That’s not to say we simply tailor an existing like-for-like service to fit you. You’re unique, so we always create a solution that’s uniquely yours.

 

Our Services

The individual services we can offer and customise
just for you, whatever your role.

Optimise your
sales efficiency

Close more deals anywhere

Using Salesforce CRM, cDecisions will help you to bring in more leads, drive sales and improve retention – whether you’re office-based or on the move. What’s more, we’ll advise you on how to streamline your sales and marketing processes, so you don’t waste the time and focus you could be putting into more business-beneficial activities.

Enhance your
customer experience

Make every customer feel loved

Improve your customer service across all channels, 24/7 - from the call centre through to social networking sites. cDecisions can help you set up a multi-channel environment, which allows your customers to communicate via their preferred method, at a time and place that’s convenient to them.

Deliver world-class technology

Build a base of happier business customers with the experts in IT architecture. cDecisions has strong foundations in IT, with highly credible experience in large enterprise systems delivery. And because we really know our stuff, we will happily work in partnership with you across your whole IT delivery cycle.

  • cDecisions were professional, patient, competent and a pleasure to work with.

    Tricia Nolan, Not-for-profit organisation

  • I have no hesitation in recommending cDecisions as a first choice partner for a first choice platform.

    Ben Rose, Dialogue Communications

  • A top-notch salesforce partner providing a best-in-class consultancy. I would strongly recommend them for both strategy and solution design.

    Aldrin Fernandes, Johnson & Johnson

  • Once my project was complete, we immediately engaged cDecisions to work with us on another – you can’t get a better recommendation than that!

    Oliver Ayers, Legal & General

  • They had a good understanding of our needs, and we had a great working relationship.

    Layla Karimi, Allergan Pharmaceuticals

  • A true business partner who listens, but is not afraid to challenge – a winning combination.

    Pam Whelan, Denplan

  • Training and feedback was excellent, and the follow-on contacts and advice have been really good. Very professional business.

    John Allan, Aveillant

  • We would now describe cDecisions as a business partner, working with us to achieve our company-wide goals. Would recommend to anyone.

    Daisy Ophaus, Denplan

  • Highly creative, in terms of integrating with existing solutions across our business to really increase our ROI.

    Richard Bounds, Box-IT

  • We’ve worked with cDecisions on numerous occasions, and the value is outstanding.

    Tetyana Shevchenko, Flixmedia

  • Very quick response times and a professional approach.

    Chris Flack, ALONE

  • The consultancy service we received from cDecisions was excellent.

    Kim Waller, British American Information Council (BASIC)

  • Relentless effort, over and above the call of duty, to help us achieve our goals.

    Ian Summers, Communisis

  • Ability to focus on speed to market, but without compromising quality.

    Clare Baster, Denplan

  • The vote is unanimous – we are impressed with your skills in understanding our business processes.

    Line Dahle, Gard

  • The knowledge of SalesForce and our unusual business model made this implementation go through with ease.

    Colin Reid, National Accident Helpline

  • Quickly got up to speed with what we were trying to do, and identified where the most value could be added to fill in those gaps.

    Mark Ahier, Aviva

  • Seen as one of the team.

    Ken O’Reilly, Shire HGT

  • cDecisions took the time to understand our requirements in detail, so could quickly integrate our hosted document management system with SalesForce.”

    Mark Iveson, Stortext

  • An excellent service – extremely prompt, efficient and sensitive to customers' lack of technical skills.

    Vikki Hughes, Tallaght CIC

  • They compare very positively to our experience of other consultants. cDecisions do not over-promise or under-deliver.

    Eva Early, Volunteer Ireland

  • More approachable, collaborative and happy to help on the smallest of queries. A pleasure to work with.

    Holly McDermott, Williams Lea